Refund Policy:
Nonrefundable. Exchange only if items are damaged

SUBSTITUTION POLICY:
ALL FLOWERS MAY VARY WHEN IT COMES TO CERTAIN COLORS, WE WILL TRY OUR ABSOLUTE BEST ON TRYING TO GET ALL SIMILAR COLORS AS REQUESTED. IF WE DO HAVE A HARD TIME TRYING TO GET THE SIMILAR COLORS, WE WILL SEND AN EMAIL IN REGARD TO WHAT YOU’VEPURCHASED AND ANY CHANGES THAT HAS BEEN MADE.